Privacy Policy
At Punk Furniture ("we," "our," or "us"), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including but not limited to browsing our website, engaging with us for custom furniture sourcing, and communicating with us directly.
By using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information
- Name
- Contact information (e.g., email address, phone number, mailing address)
- Payment details (processed securely through third-party payment providers)
b. Preferences and Requests
- Information about your furniture needs, preferences, and style
- Details about your budget, timeline, and specific project requirements
c. Usage Data
- Information about your interaction with our website, including IP address, browser type, and pages visited (collected via cookies and similar technologies).
d. Third-Party Sources
- Information we receive from third parties, such as payment processors or marketing platforms, as part of fulfilling our services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide personalized furniture sourcing services
- To communicate with you about your inquiries, orders, and projects
- To process payments securely
- To improve our website, services, and marketing efforts
- To comply with legal obligations
3. Sharing Your Information
We do not sell your information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, delivery, or marketing services.
- Business Partners: Trusted collaborators who help us source or create custom furniture for you.
- Legal Requirements: Authorities if required by law, such as in response to a court order.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
5. Your Rights
Depending on your location, you may have the following rights:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal data, subject to legal exceptions.
- Data Portability: Request a copy of your personal data in a structured, commonly used format.
- Opt-Out: Opt out of marketing communications by following the unsubscribe instructions in our emails.
To exercise your rights, please contact us.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
7. Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
8. International Users
If you are accessing our services from outside the United Kingdom, please note that your information may be transferred to, stored, and processed in a country that may not have the same data protection laws as your jurisdiction. By using our services, you consent to this transfer.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have in advertently collected such information, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
